Parimatch Legal Terms for Users in India

Core Terms

Agreement and Coverage:

• These rules create a contract with the site operator when you sign up or use any service available on this site;
• By signing up, you confirm you’re at least 18 years old and can place bets according to Indian law and your state’s regulations;
• You agree to review all rules, including those for sports or event betting, bonuses, privacy, anti-money laundering (AML), and responsible gambling;

Eligibility and Account Trust:

• Each person should only have one account, tied to their home, IP address, and device. Having extra accounts can lead to closures and canceled bets;
• Provide accurate details during sign-up, keep your password safe, and update your profile if your life situation changes;
• Don’t use VPNs, bots, scripts, or any tools that might influence odds, bonuses, results, or access;

Changes to Terms:

• We might update these terms due to legal requirements, regulatory requests, or product changes. Any updates will be posted on this page. If you continue to use the site after a change, you accept the new terms;

Proper Site Use:

• Do not engage in fraud, initiate chargebacks, collude with others, fix matches, exploit multi-accounts for arbitrage, or place coordinated bets that could harm an event or our services;
• We may suspend, limit, or terminate your account if we notice any rule violations, breaches of law, or any risks that arise;

Content and Ownership Rights:

• All text, code, odds, and branding on this site are protected. You may only use them for your own personal bets, not for business purposes;
• Do not copy, scrape, publish, or sell our data, markets, or odds without permission;

Limits and Disclaimers:

• To the maximum extent permitted by law, we are not liable for any indirect losses, lost profits, or damages arising from network outages, service interruptions, or errors by third parties beyond our control;
• We cannot guarantee that every match will have markets or odds available, nor that the site will remain operational and fault-free at all times;
• Nothing in this document affects your legal rights under Indian law.

Guidelines for Sports Wagering

Approval for bets:

• A ticket is considered valid only if it shows up in your betting history along with a bet ID, confirmed odds, and confirmation. Pending tickets aren’t included;
• We can deny, lower, or pull a ticket before it’s confirmed, and we might cancel after confirmation if there’s a pricing mistake, a rule violation, or a risk to fairness;

Stakes, limits, and payouts:

• Every market has a minimum and a maximum stake. Amounts can differ based on the sport, event, and level of risk;
• Payout limits might be set by market, event, or account. Your boundaries appear in market regulations, on the bet slip, or upon request;

Odds, settlements, and outcomes:

• Odds can shift before they’re confirmed and while bets are active. If the odds change while you’re placing a bet, the updated price appears and you need to accept it;
• We go by the official final result provided by the event authority, or rely on an approved results feed if there are any discrepancies;
• If a mistake in data leads to an incorrect settlement, we fix it and adjust your balance;

Cancellations, voids, and abandoned events:

• If an event is cancelled or doesn’t start, we void the related bets and return your stakes, unless the market rule states otherwise;
• If an event begins but ends prematurely, we resolve or void it based on the relevant sport and market rule;
• If a participant pulls out or is disqualified, we settle things according to that market rule.

Payments and Account Safeguards

Deposits:

• You can deposit using options like UPI, NetBanking, IMPS, debit or credit cards, and e-wallets that are approved and available for your account and state in India;
• Before you pay, the cashier will show the minimum and maximum deposit amounts in INR for each method, along with any service charge we may apply. Your bank or wallet might add their own fee too;
• Make sure to add funds using a payment method that matches the name on your account. We can’t accept deposits from friends, family, employers, or any other third party.

Withdrawals:

• You’ll need to complete identity checks before cashing out. We usually pay out using the same method you used to deposit, and if that’s not possible, we’ll use another method that’s in your name;
• Get ready to provide documents we might ask for, like PAN, Aadhaar, a passport or driving license, a recent proof of address, bank proof such as a cancelled cheque or statement, plus a source of funds when necessary;
• Check with the cashier for how long payouts typically take per method, since additional compliance reviews can delay this, and banks may also have their own delays even after we’ve approved your request.

KYC and AML checks:

• We take a risk-based approach to KYC and AML, so accounts we see as higher risk will face more checks. We also keep an eye on transactions for unusual patterns, like quick deposits and withdrawals, repeated reversals, or misuse of bonuses;
• We might need to put a short hold on your transactions, ask for more proof, or split a withdrawal into parts whenever legal requirements, bank rules, or security controls demand it.

Responsible Play

Player protection tools:

• Deposit caps: set limits for daily, weekly, or monthly deposits in INR;
• Loss and stake caps: establish a ceiling for your total daily losses or stakes;
• Time-out: take a break from access for a set short period;
• Self-exclusion: block access for a longer duration and remove any pending bonus rights when you start this;
• Reality reminders: get notifications about your time spent on the site and recent results;
• Self-check quiz: answer a few questions to help identify any risky habits early on.

Support in India:

• Tele-MANAS National Mental Health Helpline 14416 or 1-800-891-4416;
• iCALL 9152987821 and icall@tiss.edu;
• Gambling Therapy online help at gamblingtherapy.org;
• Reach out to customer support if you want to set limits or initiate self-exclusion for your account.

Anti-Money Laundering

Legal responsibilities and our approach:

• We follow rules and controls aimed at reducing the risk of money laundering and terrorist financing, ensuring the integrity of the betting services we offer to users in India;
• Our controls are in line with risk-based standards and applicable laws, and we also adhere to India’s PMLA duties for users based in India.

Checks and reports:

• We keep track of activity to spot red flags like unusual transaction patterns, quick fund movements, payments made by someone else, or gambling behavior that doesn’t seem to match your profile;
• If required by law, we file reports with the appropriate authorities, and there may be times when we can’t inform you due to legal restrictions.

Privacy Notice

Data we collect and why:

• We gather data you provide at sign-up and during use, like ID information, contact details, date of birth, payment info, device and log details, approximate location signals, and responsible play preferences;
• We use this data to manage your account, settle bets and transactions, confirm your identity, minimize fraud, handle bonuses, assist with support requests, and fulfill our legal obligations.

Legal basis and storage:

• We manage data to deliver the services you ask for, to maintain our legitimate security interests, to comply with legal obligations, and based on consent if required for promotional communications;
• We keep records only as long as needed, following legal and AML rules, as well as everyday account requirements tied to the reasons mentioned above.

Disclosure and transfers:

• We might share data with payment companies, ID verification providers, risk and fraud partners, sports integrity organizations, and regulators when legally required;
• If data is transferred across borders, we implement safeguards like contract terms and vendor assessments to help protect your information.

Trust and Protection

Tech safeguards:

• TLS secures data as it travels. Stored sensitive information remains jumbled. Firewalls and intrusion alerts help keep our main systems safe.
• Rate limits, blocking bots, and tools to prevent DDoS attacks secure our markets and sign-in processes.

Account safety:

• Create a password with at least 12 characters, mixing upper and lower case letters, numbers, and symbols, then turn on two-step verification.
• Automatic sign-out after being idle and alerts for unusual logins help catch any odd activity. Keep your login info to yourself and always log out after you’re done.

Threat response:

• We look out for unusual activity, signs of fraud, and any threats to the fairness of events and markets.
• If we think there’s been a breach, we might put access on hold, enforce a password reset, and reach out to users and regulators if it’s required by law.